I have both 2.4 anf 5G networks under the same name (SSID) but the app cannot recognize the 2.4G. : Smart Cocoon Inc.

I have both 2.4 anf 5G networks under the same name (SSID) but the app cannot recognize the 2.4G. Print

Created by: Kaveh Raeesi

Modified on: Mon, 17 Jul, 2023 at 12:51 PM

This happens only on Android phones.

Please use the drop-down arrow button on the page where you choose the wifi network to see all the available networks.

Then choose any network other than the one you are connecting the device to. Wait a few seconds and change back to the original network. Check the password and hit OK.

Kaveh is the author of this solution article.

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I have both 2.4 anf 5G networks under the same name (SSID) but the app cannot recognize the 2.4G. Print

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