FAQ
As long as the unit fits into the vent and there is an electric receptacle close by, the device will work both in floor and wall vents. Since our solution i...
Tue, 12 Jul, 2022 at 12:26 PM
The specifications are as follows for (4” X10”) devices: Dimensions:(LXWXH) 245X 95X 35 mm (9.6”X 3.7”X1.3”) Airflow: 80 CFM at the default RPM, MAX:...
Fri, 9 Feb, 2024 at 11:22 AM
The specifications are as follows for (3” X10”) devices: Dimensions:(LXWXH) 200X 70X 35 mm (7.8”X 2.7”X1.3”) Airflow: 60 CFM at the default RPM, MAX:...
Fri, 9 Feb, 2024 at 11:22 AM
Once updated with the latest firmware version (Version 61, which should be automatically done a few hours after the installation) the device MUST sync its o...
Sun, 31 Mar, 2024 at 4:15 PM
Calibration process: 1. Turn off the main system and wait for 20 minutes (or make sure the system has been off for more than 20 minutes) 2. Unplu...
Wed, 24 May, 2023 at 10:44 AM
Ensure your phone is connected to your home Wi-Fi. Delete the SmartCocoon app and reinstall it. This removes any bad data. Keep the SmartCocoon app ope...
Wed, 28 Jun, 2023 at 6:08 PM
The main system has been designed to provide more than enough airflow for the entire house. So when there is weak or insufficient air flow in one area there...
Thu, 23 Sep, 2021 at 4:10 PM
Please note that the device can be operational on the basic level without app setup and wifi connection. The internal algorithm allows the device to work i...
Wed, 24 Jan, 2024 at 6:57 PM
Since there is no temperature sensor in the room, the device is estimating the temperature and sometimes depending on the duct temperature fluctuations, the...
Thu, 23 Sep, 2021 at 4:08 PM
At the moment the device is integrated with ecobee which allows it to see the temperature on ecobee main unit. We are working to integrate the device with ...
Fri, 8 Oct, 2021 at 9:02 AM