FAQ
As long as the unit fits into the vent and there is an electric receptacle close by, the device will work both in floor and wall vents. Since our solution i...
Thu, 14 May, 2026 at 3:55 PM
The specifications are as follows for (4” X10”) devices: Dimensions:(LXWXH) 245X 95X 35 mm (9.6”X 3.7”X1.3”) Airflow: 80 CFM at the default RPM, MAX:...
Fri, 9 Feb, 2024 at 11:22 AM
The specifications are as follows for (3” X10”) devices: Dimensions:(LXWXH) 200X 70X 35 mm (7.8”X 2.7”X1.3”) Airflow: 60 CFM at the default RPM, MAX:...
Fri, 9 Feb, 2024 at 11:22 AM
Once updated with the latest firmware version, the device MUST sync its operation with all types of thermostats and HVAC systems. If the device does not s...
Wed, 9 Jul, 2025 at 3:21 PM
Please note that if the device is already connected to the app and can be controlled, this process is not required. Calibration process: 1. Turn of...
Wed, 17 Jun, 2026 at 6:46 PM
Ensure your phone is connected to your home Wi-Fi. Delete the SmartCocoon app and reinstall it. This removes any bad data. If you are using an Android ...
Tue, 12 Aug, 2025 at 5:27 PM
The main system has been designed to provide more than enough airflow for the entire house. So when there is weak or insufficient air flow in one area there...
Thu, 23 Sep, 2021 at 4:10 PM
Please note that the device can be operational on the basic level without app setup and wifi connection. The internal algorithm allows the device to work i...
Wed, 24 Jan, 2024 at 6:57 PM
You do NOT need to install the device in every vent of your house. The device is only needed in the rooms/ areas with weak airflow.
Fri, 8 Oct, 2021 at 9:02 AM
In case you can not log into your account there is no need to create a new account or add the device to a new account. If you forget your password you ...
Fri, 11 Mar, 2022 at 11:28 AM