FAQ
With the new version, you receive the upgraded software right out of the box. This means that from the moment you start using our product, you’ll immediatel...
Thu, 15 Jun, 2023 at 5:24 PM
The thickness of the device is 1.3" so if there is 1" clearance under the grill it won't fit but if it is 2" there is a great chance th...
Wed, 21 Jun, 2023 at 2:54 PM
1- Click on the link below: https://mysmartcocoon.com/products/single-4x10-smart-booster-fan?variant=37444683432133 2- make sure your cart is empty....
Fri, 14 Jul, 2023 at 10:46 PM
1- On the dashboard press select the room that you have the fan in 2- click on the gear icon. 3- move the slider
Fri, 14 Jul, 2023 at 10:57 PM
This happens only on Android phones. Please use the drop-down arrow button on the page where you choose the wifi network to see all the available networks...
Mon, 17 Jul, 2023 at 12:51 PM
The energy consumption at full blast is around 2.8 watts per hour, and at the default speed, it is 2 watts per hour when the fans are working.
Mon, 24 Jul, 2023 at 7:04 PM
No. The product is a booster fan meaning it will only boost whatever is already in the ducting system, If the main HVAC system is generating heat, the prod...
Thu, 10 Aug, 2023 at 3:53 PM
Please go through the following steps: 1- Unplug the device and wait for 30 seconds. 2- Plug the device, bask, and wait for another 10 seconds. You mig...
Tue, 29 Aug, 2023 at 4:51 PM
Not on this version. But the future version of the device will have the capability to reverse the fans and work in sync with the main system. However, on t...
Thu, 31 Aug, 2023 at 4:08 PM
To delete your account, please go through the following steps: 1- Open the app and click "settings" on the lower right of the screen. ...
Thu, 21 Dec, 2023 at 9:35 AM