FAQ
1- Click on the link below: https://mysmartcocoon.com/products/single-4x10-smart-booster-fan?variant=37444683432133 2- make sure your cart is empty....
Fri, 14 Jul, 2023 at 10:46 PM
1- On the dashboard press select the room that you have the fan in 2- click on the gear icon. 3- move the slider
Fri, 14 Jul, 2023 at 10:57 PM
It is fine if you have both frequencies, 2.4 and 5 G, under the same name. The app can distinguish between them and will choose the proper one to connect th...
Mon, 30 Sep, 2024 at 1:52 PM
The energy consumption at full blast is around 2.8 watts per hour, and at the default speed, it is 2 watts per hour when the fans are working.
Mon, 24 Jul, 2023 at 7:04 PM
No. The product is a booster fan meaning it will only boost whatever is already in the ducting system, If the main HVAC system is generating heat, the prod...
Thu, 10 Aug, 2023 at 3:53 PM
Please go through the following steps: 1- Unplug the device and wait for 30 seconds. 2- Plug the device, bask, and wait for another 10 seconds. You mig...
Tue, 29 Aug, 2023 at 4:51 PM
Not on this version. But the future version of the device will have the capability to reverse the fans and work in sync with the main system. However, on t...
Thu, 31 Aug, 2023 at 4:08 PM
To delete your account, please go through the following steps: 1- Open the app and click "settings" on the lower right of the screen. ...
Thu, 21 Dec, 2023 at 9:35 AM
When connecting the device to the app, if you are using an iOS phone, you will be asked to enter the Unit ID. You can find the fan ID printed on the device...
Tue, 26 Dec, 2023 at 4:31 PM
The first thing to check is to see the status of the LEDs on the device. If you see a solid green + blue light when the fans are not spinning (if the fa...
Thu, 8 Feb, 2024 at 1:25 PM