FAQ
For the most accurate room temperature and humidity readings, you can add a SmartCocoon Room Sensor to your existing device. The room sensor is installed in...
Wed, 17 Jun, 2026 at 6:55 PM
When your HVAC system starts heating or cooling, it takes a few minutes for the conditioned air to travel through the ductwork and reach the room where the ...
Wed, 17 Jun, 2026 at 6:57 PM
The device will work in sync with the main system both in Eco and auto mode. Meaning, the fans only spin when the main system is on heating or cooling. Eco...
Mon, 24 Jan, 2022 at 7:30 PM
Have you tried to increase the fan RPM? If you do not get the desired result even on the maximum RPM, can you please remove the device and check the flow be...
Fri, 11 Mar, 2022 at 11:43 AM
The device will not block the flow 100%. However, once the fans are stopped, they can block the flow up to 70% in the vent that the device is installed. Bas...
Fri, 11 Mar, 2022 at 11:46 AM
It is very important for the device to work in sync with the main system. Meaning only works when the main system (either on heating or cooling) works. If ...
Wed, 26 Jan, 2022 at 1:02 AM
The fans and other components are all fire-rated. Also are rated to work under extreme cold and heat.
Thu, 23 Sep, 2021 at 4:01 PM
Sorry for the bad experience. Could you please make sure you are following these steps: 1- bring the device closer to the router to make sure you have goo...
Thu, 23 Sep, 2021 at 4:06 PM
Please kindly note that the device is compatible with all types of thermostats and HVAC systems and will sync its operation with the main system. Drop your ...
Wed, 24 Jan, 2024 at 6:55 PM
Our devices are shipped with built-in temperature sensors and that can "estimate" room temperature using an algorithm that runs on the device. T...
Wed, 24 May, 2023 at 3:02 PM