FAQ
You do NOT need to install the device in every vent of your house. The device is only needed in the rooms/ areas with weak airflow.
Fri, 8 Oct, 2021 at 9:02 AM
If you are unable to log in to your account, there is no need to create a new account or add your device to a different account. If you have forgotten your...
Wed, 24 Jun, 2026 at 3:45 PM
For the most accurate room temperature and humidity readings, we recommend adding a SmartCocoon Room Sensor to your existing system. Installed directly in t...
Wed, 24 Jun, 2026 at 3:51 PM
When your HVAC system starts heating or cooling, it takes a few minutes for the conditioned air to travel through the ductwork and reach the room where the ...
Wed, 24 Jun, 2026 at 3:54 PM
The device will work in sync with the main system both in Eco and auto mode. Meaning, the fans only spin when the main system is on heating or cooling. Eco...
Mon, 24 Jan, 2022 at 7:30 PM
Have you tried to increase the fan RPM? If you do not get the desired result even on the maximum RPM, can you please remove the device and check the flow be...
Fri, 11 Mar, 2022 at 11:43 AM
The SmartCocoon device is not designed to block airflow completely. However, when the fans are not running, the device can reduce airflow through the vent b...
Wed, 24 Jun, 2026 at 3:56 PM
It is very important for the SmartCocoon fan to operate in sync with your HVAC system, meaning it should only run when the heating or cooling system is acti...
Wed, 24 Jun, 2026 at 4:04 PM
The fans and other components are all fire-rated. Also are rated to work under extreme cold and heat.
Thu, 23 Sep, 2021 at 4:01 PM
Although SmartCocoon is fully integrated with Nest and ecobee thermostats, it is also compatible with virtually all other thermostat brands and HVAC systems...
Wed, 24 Jun, 2026 at 4:12 PM