FAQ
The power supply comes with a 6ft (150 CM) cabel. But if you need to extend that you can use any type of DC extension cord with the following specs if it is...
Wed, 7 Jun, 2023 at 3:31 PM
The SmartCocoon device is 1.3 inches (35 mm) thick. In addition, the fans require a minimum of 1 inch (25 mm) of clearance below the device to allow adequat...
Thu, 25 Jun, 2026 at 6:30 PM
1- On the dashboard press select the room that you have the fan in 2- click on the gear icon. 3- move the slider
Sat, 1 Feb, 2025 at 9:26 AM
The SmartCocoon device operates on 12 VDC and consumes approximately 2 watts while the fans are running, which corresponds to a current draw of approximatel...
Thu, 25 Jun, 2026 at 6:47 PM
No. The SmartCocoon product is a booster fan, meaning it does not generate heating or cooling on its own. Instead, it boosts whatever conditioned air is a...
Thu, 25 Jun, 2026 at 6:49 PM
The SmartCocoon device can be installed in reverse, allowing it to push air from the room into the return vent instead of boosting air from the supply duct ...
Thu, 25 Jun, 2026 at 6:51 PM
You can find the fan ID printed on the device in the following format: SC0_ (six digits+letters)
Thu, 25 Jun, 2026 at 6:52 PM
If you receive a notification on the app about your device being offline, please check the following: On the app, try to control the device. For example, ...
Thu, 25 Jun, 2026 at 6:59 PM
Yes. SmartCocoon app is integrated with the Google Nest thermostat as of September 23rd, 2024. If you already setup one or more SmartCocoons in your home, y...
Fri, 27 Sep, 2024 at 4:52 PM
Once you go through the following process, your SmartCocoon fan will rely on Nest signals and will turn on and off based on the commands sent from Nest to y...
Fri, 11 Oct, 2024 at 10:24 AM