FAQ
If you have already tried to reset the device but you are still having issues with this process, we would like to kindly ask you to send us a very short vid...
Thu, 26 Sep, 2024 at 2:30 PM
On the main page of the fan, you can modify/ delete it the scheduling. On the right side of each schedule, you can see a trash bin that deletes the sche...
Sat, 27 Apr, 2024 at 4:18 PM
On this version, the app only can have one schedule per day which must be within every 24 hours. In other words, the start time and the end time must be i...
Sat, 16 Jul, 2022 at 3:23 PM
When the user sends a command on the app, it will be implemented immediately. For example, once the user turns the device "ON," the fans will star...
Wed, 21 Sep, 2022 at 5:19 PM
Please note that the device will work both for cooling and heating. But it cannot work simultaneously in heating and cooling mode and will not be triggered...
Sat, 24 Sep, 2022 at 1:21 PM
1- open the app and choose the room in which the device is installed from the dashboard. 2- press the trash can icon shown in the image and confirm the act...
Fri, 18 Nov, 2022 at 10:29 AM
Could you please take the device out of the vent, place it on a desk, turn it on (on default RPM), and see if the noise differs from what you can hear in th...
Sun, 28 May, 2023 at 6:30 PM
The power supply comes with a 6ft (150 CM) cabel. But if you need to extend that you can use any type of DC extension cord with the following specs if it is...
Wed, 7 Jun, 2023 at 3:31 PM
With the new version, you receive the upgraded software right out of the box. This means that from the moment you start using our product, you’ll immediatel...
Thu, 15 Jun, 2023 at 5:24 PM
The thickness of the device is 1.3" so if there is 1" clearance under the grill it won't fit but if it is 2" there is a great chance th...
Wed, 21 Jun, 2023 at 2:54 PM