FAQ

What is the effect on the main system/ furnace/ cooling system? Will this damage my HVAC system?
Unlike dampers, booster fans do not restrict airflow and therefore do not place additional stress on the HVAC system. In general, blocking more than approx...
Wed, 24 Jun, 2026 at 4:16 PM
Specifications
The specifications are as follows: For  (4” X10”) devices: Dimensions:(LXWXH)  245X 95X 35 mm (9.6”X 3.7”X1.3”) Airflow: 80 CFM at the default RPM, MA...
Fri, 9 Feb, 2024 at 11:24 AM
I only have 5G in my house - how can we work around this?
As noted on our product page, SmartCocoon devices, like most IoT products, require access to a 2.4 GHz Wi-Fi network during setup. If your router broadcasts...
Thu, 25 Jun, 2026 at 11:32 AM
How to choose a proper device size? (3"x10" or 4"x10")
1- Please take the grill out of the vent and place it on a flat surface. 2- Flip the grill and place it upside down so you can see the grill's ...
Thu, 30 Apr, 2026 at 6:45 AM
Why is there no change in the room temperature?/ Device is not effective.
There might be some cases in which the user doesn't feel any difference in the room temperature after the installation.  1- The device is not proper...
Wed, 12 Jun, 2024 at 2:39 PM
The device cannot be reset. Solid blue light or no blue light. No blinking blue light.
To add the device to the SmartCocoon app, you must first see a blinking blue LED. The blinking blue LED indicates that the device is in pairing mode and rea...
Thu, 25 Jun, 2026 at 3:39 PM
How to delete/ modify a scheduling?
On the main page of the fan, you can modify/ delete it the scheduling. On the right side of each schedule, you can see a trash bin that deletes the sche...
Sat, 27 Apr, 2024 at 4:18 PM
Why there is a delay on the app to show the device status?
When the user sends a command on the app, it will be implemented immediately. For example, once the user turns the device "ON," the fans will star...
Wed, 21 Sep, 2022 at 5:19 PM
Will my SmartCocoon works when the season changes?
SmartCocoon works with both heating and cooling systems. If your SmartCocoon fan is connected to a Nest or ecobee thermostat, switching between heating and...
Thu, 25 Jun, 2026 at 3:51 PM
How to delete a device from the app?
1- open the app and choose the room in which the device is installed from the dashboard. 2- press the trash can icon shown in the image and confirm the act...
Fri, 18 Nov, 2022 at 10:29 AM