FAQ

how the device syncs with the main system?
It is very important for the device to work in sync with the main system. Meaning only works when the main system (either on heating or cooling) works. If ...
Wed, 26 Jan, 2022 at 1:02 AM
Is the device fire rated?
The fans and other components are all fire-rated. Also are rated to work under extreme cold and heat.
Thu, 23 Sep, 2021 at 4:01 PM
Fans are not connecting and registering, fans are spinning but not connecting
Sorry for the bad experience. Could you please make sure you are following these steps: 1- bring the device closer to the router to make sure you have goo...
Thu, 23 Sep, 2021 at 4:06 PM
What thermostats are compatible with the device?
Please kindly note that the device is compatible with all types of thermostats and HVAC systems and will sync its operation with the main system. Drop your ...
Wed, 24 Jan, 2024 at 6:55 PM
Why I do not see the temperature of the room in Auto mode?
Our devices are shipped with built-in temperature sensors and that can "estimate" room temperature using an algorithm that runs on the device.  T...
Wed, 24 May, 2023 at 3:02 PM
room temperature reading is not accurate/ correct
Since there is no temperature sensor in the room, the device is estimating the room temperature, and sometimes depending on the duct temperature fluctuation...
Fri, 28 Jan, 2022 at 4:11 PM
What is the effect on the main system/ furnace/ cooling system
Unlike dampers, installing a fan will not have any negative effect on the main system.  In theory, BLOCKING more than 30% of the vents either by manual or ...
Thu, 10 Aug, 2023 at 3:48 PM
Specifications
The specifications are as follows: For  (4” X10”) devices: Dimensions:(LXWXH)  245X 95X 35 mm (9.6”X 3.7”X1.3”) Airflow: 80 CFM at the default RPM, MA...
Fri, 9 Feb, 2024 at 11:24 AM
Why is the temperature reading of my room not accurate sometimes?
Our devices are shipped with built-in temperature sensors and that can "estimate" room temperature using an algorithm that runs on the device.  T...
Fri, 11 Mar, 2022 at 10:25 AM
I only have 5G in my house - how can we work around this?
We are sorry for the inconvenience.  As mentioned in our product detail page, our devices, like most other IoT devices, cannot be connected to an ONLY 5G...
Mon, 28 Aug, 2023 at 6:28 PM