FAQ
When connecting the device to the app, if you are using an iOS phone, you will be asked to enter the Unit ID. You can find the fan ID printed on the device...
Tue, 26 Dec, 2023 at 4:31 PM
The first thing to check is to see the status of the LEDs on the device. If you see a solid green + blue light when the fans are not spinning (if the fa...
Thu, 8 Feb, 2024 at 1:25 PM
On the fan page, please click on the gear icon. You can see the firmware version on the next page.
Tue, 12 Mar, 2024 at 11:25 AM
On the main page of the app where you can set the fan, press on the gear icon. Then, press on the "Fan Name" and write the name that you wan...
Thu, 4 Apr, 2024 at 4:38 PM
If you receive a notification on the app about your device being offline, you need to first check the status of the LED. In addition to a solid green LED, w...
Fri, 26 Apr, 2024 at 9:40 AM