FAQ
Yes. SmartCocoon app is integrated with the Google Nest thermostat as of September 23rd, 2024. If you already setup one or more SmartCocoons in your home, y...
Fri, 27 Sep, 2024 at 4:52 PM
Once you go through the following process, your SmartCocoon fan will rely on Nest signals and will turn on and off based on the commands sent from Nest to y...
Fri, 11 Oct, 2024 at 10:24 AM
There are a few ways you can find the ID: 1- When the blue light is flashing, go to your wifi list of your phone and see the available wifi network. Refres...
Sat, 22 Feb, 2025 at 1:10 PM
There are a couple of ways to find the fan ID. The device must be in pairing mode, and the blue LED must be blinking; otherwise, these solutions will not wo...
Mon, 28 Apr, 2025 at 12:19 PM
If you encounter this error while attempting to connect your ecobee thermostat to the SmartCocoon app, please follow the steps below: Or: Or: 1- O...
Mon, 23 Mar, 2026 at 1:51 PM
If you successfully add your ecobee thermostat to the SmartCocoon app, all devices under that thermostat will automatically connect. From then on, your Smar...
Fri, 29 Aug, 2025 at 10:54 AM
If you receive a message in the app indicating that your temperature sensor is offline, please try the following steps: Check the fan and sensor location...
Tue, 2 Sep, 2025 at 1:09 PM
Yes. You can connect one temperature/humidity sensor to more than one fan if they are installed in one room. The sensor is installed in each room, and it wi...
Fri, 5 Sep, 2025 at 3:30 PM
If you have already added your Nest thermostat to the SmartCocoon app but your fans are not working in sync with it, you may need to delete the Nest thermos...
Mon, 22 Dec, 2025 at 6:53 PM
Since you have a Nest, we recommend using Eco mode, this is the best way to use SmartCocoon with a Nest! In this mode, the fan follows your Nest's signa...
Thu, 14 May, 2026 at 4:06 PM