FAQ
If you do not have a Nest or ecobee thermostat and your SmartCocoon fan is not operating in sync with your HVAC system, please first make sure the fan is on...
Thu, 25 Jun, 2026 at 6:39 PM
If you would like to, permenantly delete your account please follow this process: 1- On the main page of the app, click on the three lines next to your hom...
Mon, 6 Jul, 2026 at 5:20 PM
On some phones, the SmartCocoon app interface may not display correctly if the system font size or display size is set too large. To resolve this issue, pl...
Mon, 13 Jul, 2026 at 9:06 PM
We're happy to help with your return or exchange. Please note that this process applies only to products purchased directly from the SmartCocoon web...
Tue, 21 Jul, 2026 at 6:12 PM