FAQ
On the fan page, please click on the gear icon. You can see the firmware version on the next page.
Tue, 12 Mar, 2024 at 11:25 AM
On the main page of the app where you can set the fan, press on the gear icon. Then, press on the "Fan Name" and write the name that you wan...
Thu, 4 Apr, 2024 at 4:38 PM
If you receive a notification on the app about your device being offline, please check the following: On the app, try to control the device. For example, ...
Sat, 18 May, 2024 at 11:02 AM
If you have an Ecobee thermostat, the status will be automatically imported from your main thermostat. For Ecobee users, we strongly recommend you choose ...
Fri, 17 May, 2024 at 2:10 PM
Yes. SmartCocoon app is integrated with the Google Nest thermostat as of September 23rd, 2024. If you already setup one or more SmartCocoons in your home, y...
Fri, 27 Sep, 2024 at 4:52 PM
Once you go through the following process, your SmartCocoon fan will rely on Nest signals and will turn on and off based on the commands sent from Nest to y...
Fri, 11 Oct, 2024 at 10:24 AM
There are a few ways you can find the ID: 1- When the blue light is flashing, go to your wifi list of your phone and see the available wifi network. Refres...
Sat, 22 Feb, 2025 at 1:10 PM