FAQ

How ecobee integration works?
If you successfully add your ecobee thermostat to the SmartCocoon app, all devices under that thermostat will automatically connect. From then on, your Smar...
Fri, 29 Aug, 2025 at 10:54 AM
What to Do if Your Sensor Shows Offline.
If you receive a message in the app indicating that your temperature sensor is offline, please try the following steps: Check the fan and sensor location...
Tue, 2 Sep, 2025 at 1:09 PM
Can I connect one temperature sensor to more than one fan?
Yes. You can connect one temperature/humidity sensor to more than one fan if they are installed in one room. The sensor is installed in each room, and it wi...
Fri, 5 Sep, 2025 at 3:30 PM